Terms of Service

Name: Pulse Smart Health Tracker
Brand: Qorfit
SKU: KZQF-PULSE-B01
Price: 4444 INR
Availability: InStock
Rating: 4.9 (30 reviews)

1. Overview

Welcome to QORFIT.

This website is operated by QORFIT, a brand of Koozo Commerce Pvt. Ltd.

By visiting our website, placing an order, or using our services, you agree to these Terms of Service.

These terms apply to website visitors, customers, and other users of the website.

2. Use of the Website

By using this website, you agree:

To provide accurate and complete information
Not to use the website for unlawful activities
Not to place fake or fraudulent orders
Not to misuse offers, discounts, or coupons
Not to interfere with website security or functionality
Not to upload harmful code
Not to copy or misuse website content
Not to pretend to be another person
Not to provide false payment or delivery information

QORFIT may restrict access, cancel an order, or take suitable action if these terms are violated.

3. Product Information

We aim to provide accurate product:

Descriptions
Images
Prices
Features
Specifications
Compatibility information
Usage information

Minor differences may occur in:

Colour
Finish
Packaging
Product appearance
Accessories
Printed information

Product details may be updated when required.

Customers should check the product page before placing an order.

4. Fitness and Wellness Information

QORFIT products are intended for fitness tracking and general wellness awareness.

Information such as heart rate, SpO₂, blood pressure trends, sleep, HRV, stress, steps, activity, recovery, or workout data is provided for general wellness information.

QORFIT products are not medical devices and should not be used for:

Medical diagnosis
Medical treatment
Emergency decisions
Replacing professional advice
Replacing certified medical equipment

Customers should consult a qualified medical professional for health concerns.

5. Pricing and Payments

All prices are shown in Indian Rupees unless stated otherwise.

Prices may include applicable taxes.

Prices, discounts, payment offers, coupons, and promotions may change without prior notice.

Payments must be made through the approved payment methods shown at checkout.

An order may be cancelled or placed on hold if:

Payment fails
Payment is incomplete
Payment cannot be verified
The transaction appears suspicious
Incorrect payment information is provided

6. Orders and Cancellations

Placing an order does not mean automatic acceptance.

QORFIT may verify an order before processing it.

An order may be cancelled, held, or reviewed because of:

Product unavailability
Incorrect price
Technical error
Payment verification issue
Incomplete customer details
Incorrect delivery information
Suspected fraudulent activity
Bulk order misuse
Unserviceable delivery location

Customers may request cancellation before dispatch.

Once an order is dispatched, cancellation may not be possible.

If QORFIT cancels a prepaid order, the eligible payment will be processed according to the applicable cancellation and refund process.

7. Shipping and Delivery

Shipping and delivery are governed by our Shipping Policy.

Delivery dates are estimates.

Delivery may be affected by:

Customer location
Courier partner
Weather
Public holidays
Local restrictions
High shipment volume
Incorrect address
Customer unavailability
Operational delays
Other circumstances outside reasonable control

Customers must provide complete and correct delivery details.

QORFIT will assist with courier concerns but cannot guarantee courier timelines.

8. Returns, Replacements, Refunds and Warranty

All return, replacement, refund, and warranty requests are governed by our Returns, Replacement, Refund and Warranty Policy.

Delivery-related issues must be reported within 24 hours.

The customer may be required to share:

Order ID
Invoice
Unboxing video
Product working video
Clear photographs
Issue description

Every request is subject to review and quality inspection.

Approved refunds are transferred to the bank account details shared by the customer and are processed on the upcoming Friday after approval.

Warranty is valid for 6 months from the purchase date, unless another period is clearly mentioned on the product page or invoice.

Warranty covers manufacturing defects only.

9. Product Usage

Customers must use QORFIT products only for their intended purpose and according to the instructions.

QORFIT is not responsible for issues caused by:

Incorrect use
Improper handling
Incorrect charging
Unsuitable charger or power source
Failure to follow instructions
Physical damage
Unauthorised repair
Product modification
Use beyond the stated water resistance
Incorrect app settings or permissions
Unsupported phone or operating system
Failure to maintain the product properly

10. Companion App and Third-Party Services

QORFIT Pulse works with the QWatch Pro companion app.

The app may be provided, operated, or maintained by a third party.

App features may depend on:

Phone compatibility
Operating system
Bluetooth
GPS
Internet connection
Permissions
App version
Third-party service availability

QORFIT does not guarantee that every app feature will work on every phone, operating system, or software version.

Our website may also use third-party:

Payment gateways
Checkout providers
Courier partners
Analytics tools
Marketing platforms
App stores
Technology services

These services may have their own terms and policies.

11. Intellectual Property

All website content, including logos, product images, videos, text, graphics, designs, layouts, animations, product names, and brand elements, belongs to QORFIT, Koozo Commerce Pvt. Ltd., or its authorised partners.

Content may not be copied, reproduced, modified, distributed, resold, or used for commercial purposes without written permission.

12. Reviews and User Content

If a customer submits a review, photograph, video, testimonial, feedback, or suggestion, the customer allows QORFIT and Koozo Commerce Pvt. Ltd. to use it for:

Customer support
Product improvement
Website content
Marketing
Advertising
Social media
Training
Promotional communication

We may remove content that is false, offensive, abusive, unlawful, misleading, or violates another person’s rights.

13. Personal Information

Personal information is handled according to our Privacy Policy.

We do not sell customer personal information.

14. Errors and Corrections

The website may occasionally contain errors related to:

Product information
Prices
Offers
Availability
Delivery estimates
Shipping charges
Images
Specifications

QORFIT may correct an error, update information, or cancel an affected order when required.

15. Prohibited Uses

The website must not be used:

For unlawful purposes
For fraudulent orders
To misuse discounts or coupons
To upload harmful code
To copy website content
To interfere with website security
To collect information without permission
To violate another person’s rights
To violate applicable law

Violation may result in cancellation, restricted access, or legal action.

16. Limitation of Liability

QORFIT products are designed for fitness tracking and general wellness awareness.

QORFIT will not be responsible for a problem, injury, loss, or damage caused by:

Incorrect or unsafe product use
Failure to follow product instructions
Physical damage or water misuse
Unauthorised repair or modification
Incorrect charging
Reliance on device readings as medical advice
Delay in seeking professional medical help
Phone, Bluetooth, GPS, network, or app compatibility issues
Third-party app interruptions
Courier or payment service delays
Events outside QORFIT’s reasonable control

Product readings may vary because of product fit, movement, skin contact, device settings, user conditions, app settings, and environmental factors.

Where permitted by law, QORFIT’s total responsibility for an approved claim will be limited to the amount paid for the affected product.

Nothing in these terms removes customer rights available under applicable consumer law.

17. Responsibility for Misuse

Customers are responsible for losses or claims caused by:

Misuse of the website
Fraudulent activity
Breach of these terms
Misuse of a QORFIT product
Violation of applicable law
Violation of another person’s rights

18. Changes to the Terms

QORFIT may update these Terms of Service when required.

The updated version will be published on this page.

Continued use of the website after an update means the customer accepts the revised terms.

19. Customer Support and Grievance

For order, payment, shipping, return, replacement, refund, warranty, privacy, or website-related concerns, contact:

Email: support@qorfit.me
WhatsApp: +91 74288 00535

We will review the concern according to our support process and applicable law.

20. Governing Law

These Terms of Service are governed by the laws of India.

Any dispute related to the website, order, product, service, or these terms will be handled under the applicable jurisdiction of courts in India.

21. Contact Information